Privacy Policy

This Privacy Policy explains how glennoiron.com ("we", "our") collects, uses, stores, and protects personal data of visitors to our website and individuals who submit contact/lead requests.

1. Who we are

Business name: Glennoiron (PE)

Legal address: 12 Shevchenka St, Kyiv, 01001, Ukraine

Email: contact@glennoiron.com

Phone: +380 739 777 1327

Representative: Martin Klein, Managing Director

2. Personal data we collect

We may collect the following personal data you provide when submitting a contact/lead form:

  • name
  • email
  • phone number
  • message/content of your request

We may also collect information about your device/browser and usage of the site (for example, pages viewed, approximate time of access) where applicable.

3. Purposes and legal basis

We process personal data for the following purposes:

  • responding to and managing your inquiries and lead requests;
  • communicating with you about services, availability, and next steps;
  • maintaining records required to manage claims and disputes;
  • ensuring security and preventing misuse of our site.

Where we process personal data on the basis of user consent (including where cookies or similar technologies may be used for tracking), we obtain consent in accordance with applicable Ukrainian requirements. Relevant law: Закон України "Про захист персональних даних" № 2297-VI.

For information about online offers/ordering processes, including how disputes and claims are handled, we follow Ukrainian rules applicable to electronic commerce. Relevant law: Закон України "Про електронну комерцію" № 675-VIII.

If we sell services to consumers, the provider information and service information are provided in accordance with Ukrainian consumer protection requirements. Relevant law: Закон України "Про захист прав споживачів" № 1023-XII.

We also ensure service information is provided in the state language as required. Relevant law: Закон України "Про забезпечення функціонування української мови як державної".

4. Cookies and similar technologies

Our site may use cookies or similar technologies to improve functionality and understand how the site is used. If such technologies involve processing personal data based on consent, we provide the consent mechanism required by Ukrainian law. Relevant law: Закон України "Про захист персональних даних" № 2297-VI.

5. Data sharing

We do not sell your personal data. We may share personal data with service providers who process data on our behalf (for example, hosting, email delivery, or website operations) under confidentiality obligations. Where required, we ensure appropriate contractual and technical safeguards.

6. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, and for as long as required by applicable law and legitimate business purposes (including record-keeping, dispute handling, and security).

7. Your rights

You may request access to your personal data, correction of inaccurate data, and other rights provided by Ukrainian data protection legislation. If processing is based on consent, you may withdraw consent as permitted by law. Relevant law: Закон України "Про захист персональних даних" № 2297-VI.

8. How to contact us about privacy

To exercise your rights or ask privacy questions, contact us:

Email: contact@glennoiron.com

Phone: +380 739 777 1327

Address: 12 Shevchenka St, Kyiv, 01001, Ukraine